Motivation behind this
Yesterday (7th June,2020), I have successfully passed B2B Commerce Administrator certification. Now a days, there will be lot of opportunities on B2B Commerce space which motivates me to learn this.
Right now, there are very limited guidance for preparing B2B Commerce Cloud certification, that's why thought of sharing this. Here are few tips to pass this exam.
Exam Outline
- Prerequisite: There are no prerequisites for taking this exam
- Exam Format: 50 multiple-choice questions
- Time allotted to complete the exam: 90 minutes
- Passing score: 70%
- Registration fee: 200 USD
- Delivery options: Online proctored or onsite proctored delivery.
- Results: Provided immediately after exam submission as on-screen text and by email.
- See the Salesforce Accredited B2B Commerce Administrator Exam Guide for more information about this credential.
I have given myself three weeks of time frame around 60 hours to learn and prepare for this certification and happy to see me passed.
Preparation
- Completed Salesforce B2B Commerce Basics trailhead module.
- Getting a org, since I am working for Salesforce ISV Partner so got an org to explore on this. You can install B2B Commerce package at your Developer Edition to explore it.
- Install package from this Link
- Link to Partner Navigator (available for Salesforce Partners) B2B Commerce Learning Path
- Undergone Salesforce conducted B2B Commerce Administrator (B2B101) Training
- Joined B2B Commerce - Partners group at Partner Portal
- Recently during mid-July Salesforce has following B2B 101 Admin Training materials at Partner Portal, be sure to refer this. This will help you to learn step-by-step
- Pre-Exercise Prep
- Deck
- Deck Videos
- Session 1 Script
- Exercises: 1, 2, 3, 4, 5
- Exercise Videos
- Study Guide
Here is the coverage of Deck Videos:
One Stop Resource
Core Data Model
User and Account Data
This diagram shows how a community user is related to Account and Storefront.
This diagram shows how a community user is related to Account and Storefront.
Pricing and Entitlement
CC Account Group is driving pricing and products which customer can see.
User Presentation
One of the important data models on how Product, Categories, Promotions are related and what are the objects related to internationalization.
One of the important data models on how Product, Categories, Promotions are related and what are the objects related to internationalization.
Topics to Consider for Exam
I have categorized the topics as follows, for easy reference I have mentioned wiki as hyperlink.
- B2B Commerce Installation Guide
- Administration Settings: CC Admin Global Settings, CC Admin Storefront Settings (wiki)
- Data Management: User, Contact, Account, Account Group, Price List and how they are related
- Storefront:
- Creating and Cloning New Storefronts
- When to create new Community vs new Storefront
- Benefits of Storefront Associations
- Anonymous Checkout: What can be done and restrictions
- CC Page Section: How to define Accessories, Complementary and Related Products, Cross sell products.
- Home Page:How to define Spotlight Products, Featured Products, Effective Accounts, Different Widgets.
- Buyer Accounts and Other Storefront users:
- Account Groups: Account groups determine the products and prices your customers see.
- Effective Accounts : Ability for an user to choose Accounts to browse through the product and place order.
- CSR Guide : Ability for a Customer Service Rep to login on behalf of Customer.
- Product and Pricing: This section is most important, there are lots of question with different combinations.
- Products : Check different types of combinations like Bundles, Kits, Dynamic Kits, Aggregated, Assembly and how products are defined, how pricing is defined, which Component is used for maintaining relationships. Following diagram gives more clarity.
- Price Lists : How the price lists is defined, check Pricing Strategies Tier based Pricing, Subscription Pricing, Attribute Driven Commerce.
- Category Product Spec Filter : which helps to Customer to find products.
- Promotions : How the promotions can be defined, what are the image sources, what the points to be considered for multiple languages.
- Contract Pricing : Why it is important to link with CC Price Group instead of CC Account Group.
- Coupons : What types of discounts we can offer, what is the rule types and where Coupons can be applicable or not applicable.
- Localization: How to localize Storefront, User and Object Localization
- Seller Market Place : Configuring sellers
Hope, it will help you to prepare for this exam.