Motivation behind this
This is my fourth Dreamforce experience and second time after receiving Salesforce MVP Hall of Fame title and thanks to Salesforce for providing free full conference pass for MVP and specials thanks to Concentrix Catalyst for giving an opportunity to attend this event.
During my attendance, I have gathered some technical piece of information which I thought of sharing those. Hope those are not subject to copyright for sharing as it is.
Announcements
Here is brief of Dreamforce Announcement at a glance. For more information, refer following links:
- Main Keynote: Humans with Agents Drive Customer Success Together
- Agentforce Keynote: Build the Future with AI Agents
- Salesforce Blog: Salesforce Unveils Agentforce–What AI Was Meant to Be
- All about Agentforce (along with demo):
- Service Agent: Resolve customer inquiries 24/7
- Sales Development Representative Agent: Engage with prospects 24/7
- Sales Coach: Provide personalized sales role-plays
- Personal Shopper Agent: Offer personalized product recommendations
- Campaign Agent: Create & Optimize Campaign end-to-end
- Learn AI Skills for Trailhead
- Trailhead Module: Build your first agent
Highlights
Here is the list of highlights and announcements we heard during Dreamforce and it will be available as per the timeline given by Salesforce.
Click on the above picture to view in better way.
Event Details
1-1-1 Model
Agentforce everywhere at Dreamforce
Agentforce is the biggest announcement during Dreamforce. Here are few slides I have captured during Dreamforce.
Attending Salesforce MVP Hall of Fame Ceremony
I am thankful to Salesforce for giving me opportunity to attend the ceremony with other fellow MVPs.
Trailblazer India Community Gatherings
Sharing moments with my Concentrix colleagues and Event
Unforgettable moments
And there are much more.
Overall it was a memorable experience for a life time.
Further Reading
Tips for passing Salesforce AI Specialist Certification - Registration is Free now
