Motivation behind this
2 Trailblazers community groups have successfully organized in-person event on 16th December,2023 and it has a great time meeting with Kolkata Trailblazers. Being group leader I would convey my thanks to all of them.
Organizers:
Venue:
Webel IT Park Tower 1, BN4 , Salt Lake Sector V, Kolkata 700091
Sessions:
1) Sales & Service GPT (with hands-on demo)
Speaker: Santanu Boral & Arunangshu Pal
This session covers:
- Einstein Trust Layer
- Sales GPT Features like Sales Emails
- Service GPT features like Work Summaries, Service Replies
- Configuring and initiating conversation from Einstein Bot
- How grounding is configured and works with Case and Knowledge
2) Useful features from Salesforce new releases
Speaker: Santanu Pal
This session covers:
- Dynamic Component Instantiation
- Dynamic Form
- DataWeave
- Lightning Record Picker
- Mass Actions in Related Lists
- Salesforce on AWS
- Data Cloud
- And his favourite topic - Prompt Engineering demo using ChatGPT
Glimpse of Event
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