Showing posts with label Marketing Cloud. Show all posts
Showing posts with label Marketing Cloud. Show all posts

Sunday, January 9, 2022

Tips for passing Salesforce Marketing Cloud Developer Certification

 

Motivation behind this


Today 9th January 2022, I have passed Salesforce Marketing Cloud Developer certification. Recently I have cleared Marketing Cloud Admin as well. As there are few concepts are common both for Developer and Admin which helps to expedite the preparation. Sharing my tips to prepare and pass this certification.


Exam Outline



Content: 60 multiple-choice / multiple-select questions (plus 5 unscored questions)
Time allotted to complete the exam: 105 minutes
Passing score: 63%
Registration fee: USD 200 plus applicable taxes as required per local law
Delivery options: Proctored exam delivered in an online proctored environment
References: No hard-copy or online materials may be referenced during the exam

Topics


Topics

Weighting

Data Modeling

14%

Programmatic Languages

35%

API

22%

Data Management

22%

Security

7%


Preparation


Dedicated 3 weeks focus study from Partner Learning Camp is good for preparation.


Also, blog written by Zuzzana Jarczynska has good collection Preparing for the Salesforce Marketing Cloud Developer certification

Few Important points to cover for exam


Data Modeling
  • Types of Data Extensions - Standard, Filtered, Custom
  • Non-sendable vs Sendable Data Extension and how records are added to Sendable DE
  • Contact Builder Features, use of Attribute Groups
  • From Contact Model - difference and usefulness of Contact Id, Contact Key and Subscriber Key
  • Data Retention Policies
  • Best practices of deleting 2 Million Contact Data
  • Steps of Deletion - Deletion process initiated, followed by Suppression Period, Final Deletion
  • Deletion using REST APIs using Contact ID, Contact Key or List
Programmatic Languages
  • AMPScript
    • Given a snippet of code to display the outcome
    • AMPScript Processing in this order: HTML Body -> Text Body  -> Subject Line
    • How to use a variable and attributes
    • Lookup. LookupRows functions
    • CONVERT and CASE
    • Math function specially DateAdd, DateDiff, Divide, Mod, Now(), RedirectTo, RaiseError, BeginImpressionRegion, EndImpressionRegion
  • SSJS
    • We can use Arrays and advanced error handling through SSJS over AMPScript
    • How to use AMPScript and SSJS together: Variable.GetValue("@myAmpVariable")
    • Platform Object support, along with Core and when to use what
    •  Error Handling with try-catch block
  • GTL
    • When to use it and advantages over SSJS
  • Exclusion Scripts
    • ROWCOUNT(LOOKUPROWS("Suppression", "Email Address",emailaddr))> 0;
    • Domain(emailaddr) != "mycompany.com"
API
  • Scenarios of using SOAP and REST API, their capabilities, limitations and when to use what
  • Use of Client Id, Client Secret and Authorization information as Header
  • GET and POST syntax for REST APIs
  • Transactional Messaging
  • Few important methods of SOAP: Configure, Execute, Extract, Create, Update, Delete
  • Few objects of SOAP: AccountUser, DataExtension, DataExtensionObject, Subscriber
  • When to process synchronously and asynchronously like TriggeredSends, queued calls
  • REST timeouts
  • Error Handling and how to solve errors.
  • Accessing Journey Builder, Content Builder, Event Notification Service from REST
  • Marketing Cloud SDK and where to find help
Data Management
  • File Import Considerations
    • FTP & File Drop Automation File Naming Pattern: %%BASEFILENAME_FROM_TRIGGER%%
    • Processing of encrypted files
  • Send Log and Data Retention Policies, less than 10 custom fields considerations, Contact Delete implications
  • SQL
    • Syntax of SELECT queries with different types of JOIN
    • Selecting All fields
    • Comparing with WHERE clause in performance optimized way
    • Data Views: Bounce, Open, Click
    • SQL Best practices: Staging the data, Consider when data is > 1M
Security
  • Encryption Methods: Asymmetric, Symmetric, Salt, Initiation Vector
  • Transparent Data Encryption
  • Tokenized Sending
  • Using SSL Certificate
There are around 20 sample questions can be found from fast path course at PartnerLearningCamp which are very effective.

Happy Learning!

Further Reading for other certifications




Tuesday, November 23, 2021

Tips for passing Salesforce Marketing Cloud Administrator Certification

 

Motivation behind this


Yesterday 22nd Nov,2021 I have passed Salesforce Marketing Cloud Admin certification. Sharing my learnings to help trailblazers to prepare for this certification.


Exam Outline



Content: 60 multiple-choice / multiple-select questions (plus 5 unscored questions)
Time allotted to complete the exam: 105 minutes
Passing score: 67%
Registration fee: USD 200 plus applicable taxes as required per local law
Delivery options: Proctored exam delivered in an online proctored environment
References: No hard-copy or online materials may be referenced during the exam

Topics


Topics

Weighting

Digital marketing proficiency

13%

Subscriber data management

18%

Setup

38%

Channel Management

16%

Maintenance

15%


Preparation


I have attended Prepare for your Marketing Cloud Administrator Certification Exam (CRT250)  which has given great coverage on the subject.


There are following blogs and resources to follow:


Few Important points to cover for exam


  • Consent Management
  • Data protection
  • Use of Marketing Cloud Connect
  • IP Allowlisting
  • Burst Email Sending
  • Parameter Management
  • Setup Assistant and what are the things we can do
  • Use of Analytics Builder
  • Einstein Engagement Scoring
  • MobileConnect
  • MobilePush
  • Keyword Management
  • Session Settings and timeout
  • Password policies
  • FTP Account Configuration
  • Tokenized Sending
  • Contact Builder
  • Use of Contact Id, Subscriber Key
  • Data Designer and building relationship between objects
  • Use of Primary Key
  • Send Log Data Extension
  • Profile Center and Subscription Center
  • Roles and Permissions, and use of Standard Marketing Cloud Roles
  • Security Best practices
  • Troubleshooting Insufficient access
  • IP Warming
  • Reply Email Management
  • Journey Builder, setting up goal, entry source
  • Super Messages
  • SOL Query Activity
  • Notification options
  • Deployment Manager

Happy Learning!

Further Reading for other certifications



Sunday, August 2, 2020

Tips for passing Salesforce Marketing Cloud Email Specialist Certification

Motivation behind this


Yesterday (1st of August, 2020), I have successfully passed Marketing Cloud Email Specialist Certification. This is my debut exam on Marketing Cloud Space which I have started exploring lately. This certification is pre-requisite for other Marketing Cloud related certifications so tried to finish it.

Salesforce is providing guidance on certification preparations through Partner Portal which helps me to prepare and pass this exam.

Hope it might help others to get a quick guidance.

Exam Outline


  • Prerequisite: None required; Email Essentials (EEB101) course attendance is highly recommended (Content Builder is covered in this course).
  • Exam Format: 60 multiple-choice/multiple-select questions
  • Time allotted to complete the exam: 90 minutes
  • Passing score: 65% (approx 39 questions to be corrected)
  • Registration fee: 200 USD
  • Delivery options: Online proctored or onsite proctored delivery. 
  • Results: Provided immediately after exam submission as on-screen text and by email.

I have given myself 35 hours time-frame only for certification through the trailmix materials and sessions shared by Salesforce for partners and happy to see me passed.



Preparation







There are many questions are available on googling but Salesforce has changed those, so only on the knowledge on the subject will help to pass this exam.

Topics to Consider for Exam



  • Email Marketing Best Practices
    • Powerful Email Strategies with personalization, optimizing for mobiles
    • CAN-SPAM requirements (2 questions), transnational vs commercial, unsubscribing from Master and Global list, include physical address
    • Different ways of unsubscribing, mechanisms for opt-out
    • Different ways for improving deliverabilities where purging old emails, authenticating emails etc.
    • Different ways of subscriber acquisitions like opt-in in-store, website signup, mobile opt-in etc
  • Email Message Design
    • Mobile-aware design
    • Responsive design
    • Showing images on mobile
    • Clear call-to-action
    • A/B testing (2 questions) scenario based
    • Content Detective for spam filtering
    • Validations for unsubscribing and physical mailing address
    • Dynamic Content (3-4 questions)
    • Send Preview and Test Preview
    • Approval processes
    • Read Email Design Toolkit  
    • Read Email Design Best Practices (2-3 questions)
  • Content Creation and Delivery
    • Content Builder and its usage in different scenarios
    • Asset sharing
    • Use of different types of content blocks
    • Individualize contents with AMPScripts, Dynamic Contents ; Personalized Strings 
    • User-initiated flow vs. A/B testing
    • Scenarios on send classification with Sender and Delivery profile
  • Subscriber and Data Management
    • Data Extension and List (3-4 questions), when to use what
    • Use of Subscriber key and Primary Key
    • Import Data with Import Wizard and Import Activity
    • Filters and Queries
    • Query Activity (3 questions)
  • Marketing Automation
    • Read Automation Studio Activities  (Data Extract, Filter Activity, SQL Query Activity etc.)
    • Triggered Email scenario
    • Automation File Drop scenario
    • File Transfer
    • Journey Builder scenario (with version, goal)
  • Tracking and Reporting
Hope it will help you to prepare and pass this exam.