Sunday, January 9, 2022

Tips for passing Salesforce Marketing Cloud Developer Certification

 

Motivation behind this


Today 9th January 2022, I have passed Salesforce Marketing Cloud Developer certification. Recently I have cleared Marketing Cloud Admin as well. As there are few concepts are common both for Developer and Admin which helps to expedite the preparation. Sharing my tips to prepare and pass this certification.


Exam Outline



Content: 60 multiple-choice / multiple-select questions (plus 5 unscored questions)
Time allotted to complete the exam: 105 minutes
Passing score: 63%
Registration fee: USD 200 plus applicable taxes as required per local law
Delivery options: Proctored exam delivered in an online proctored environment
References: No hard-copy or online materials may be referenced during the exam

Topics


Topics

Weighting

Data Modeling

14%

Programmatic Languages

35%

API

22%

Data Management

22%

Security

7%


Preparation


Dedicated 3 weeks focus study from Partner Learning Camp is good for preparation.


Also, blog written by Zuzzana Jarczynska has good collection Preparing for the Salesforce Marketing Cloud Developer certification

Few Important points to cover for exam


Data Modeling
  • Types of Data Extensions - Standard, Filtered, Custom
  • Non-sendable vs Sendable Data Extension and how records are added to Sendable DE
  • Contact Builder Features, use of Attribute Groups
  • From Contact Model - difference and usefulness of Contact Id, Contact Key and Subscriber Key
  • Data Retention Policies
  • Best practices of deleting 2 Million Contact Data
  • Steps of Deletion - Deletion process initiated, followed by Suppression Period, Final Deletion
  • Deletion using REST APIs using Contact ID, Contact Key or List
Programmatic Languages
  • AMPScript
    • Given a snippet of code to display the outcome
    • AMPScript Processing in this order: HTML Body -> Text Body  -> Subject Line
    • How to use a variable and attributes
    • Lookup. LookupRows functions
    • CONVERT and CASE
    • Math function specially DateAdd, DateDiff, Divide, Mod, Now(), RedirectTo, RaiseError, BeginImpressionRegion, EndImpressionRegion
  • SSJS
    • We can use Arrays and advanced error handling through SSJS over AMPScript
    • How to use AMPScript and SSJS together: Variable.GetValue("@myAmpVariable")
    • Platform Object support, along with Core and when to use what
    •  Error Handling with try-catch block
  • GTL
    • When to use it and advantages over SSJS
  • Exclusion Scripts
    • ROWCOUNT(LOOKUPROWS("Suppression", "Email Address",emailaddr))> 0;
    • Domain(emailaddr) != "mycompany.com"
API
  • Scenarios of using SOAP and REST API, their capabilities, limitations and when to use what
  • Use of Client Id, Client Secret and Authorization information as Header
  • GET and POST syntax for REST APIs
  • Transactional Messaging
  • Few important methods of SOAP: Configure, Execute, Extract, Create, Update, Delete
  • Few objects of SOAP: AccountUser, DataExtension, DataExtensionObject, Subscriber
  • When to process synchronously and asynchronously like TriggeredSends, queued calls
  • REST timeouts
  • Error Handling and how to solve errors.
  • Accessing Journey Builder, Content Builder, Event Notification Service from REST
  • Marketing Cloud SDK and where to find help
Data Management
  • File Import Considerations
    • FTP & File Drop Automation File Naming Pattern: %%BASEFILENAME_FROM_TRIGGER%%
    • Processing of encrypted files
  • Send Log and Data Retention Policies, less than 10 custom fields considerations, Contact Delete implications
  • SQL
    • Syntax of SELECT queries with different types of JOIN
    • Selecting All fields
    • Comparing with WHERE clause in performance optimized way
    • Data Views: Bounce, Open, Click
    • SQL Best practices: Staging the data, Consider when data is > 1M
Security
  • Encryption Methods: Asymmetric, Symmetric, Salt, Initiation Vector
  • Transparent Data Encryption
  • Tokenized Sending
  • Using SSL Certificate
There are around 20 sample questions can be found from fast path course at PartnerLearningCamp which are very effective.

Happy Learning!

Further Reading for other certifications




Wednesday, December 22, 2021

Tips for passing Salesforce OmniStudio Consultant Certification

 

Motivation behind this


Yesterday 21st December, 2021 I have passed Salesforce OmniStudio Consultant certification. Recently I have cleared OmniStudio Developer certification and since the certification content is based on those fundamentals which drives me to go for it.

Sharing my preparation and study tips for trailblazers to prepare and pass the exam.


Exam Outline



Content: 60 multiple-choice / multiple-select questions (plus 5 unscored questions)
Time allotted to complete the exam: 105 minutes
Passing score: 63%
Registration fee: USD 200 plus applicable taxes as required per local law
Delivery options: Proctored exam delivered in an online proctored environment
References: No hard-copy or online materials may be referenced during the exam

Topics


Topics

Weighting

FlexCards

23%

OmniScripts

27%

Data Tools

23%

Best Fit Solutioning

27%


Preparation



There are following blogs and resources to follow:
All hands on exercises from Trailheads
As this exam content is similar to OmniStudio Developer so except lower level coding part, main concepts will really help to pass this exam. and it has no pre-requisites, so it can also be taken up first.

Few Important points to cover for exam


There are following slides from Salesforce document

  • OmniStudio Architecture (at a glance)
    • Digital Experience - FlexCards, OmniScripts
    • Service Management - Integration Procedures, DataRaptors
    • Developer Experience - IDX Build Tool, IDX Workbench

  • OmniStudio FlexCards
    • Displaying data from multiple data sources
    • Dynamic Actions - Launch Pages, Services and more with Dynamic URLs
    • Display more information on demand with Flyouts
    • Multiple states, that display based on conditions
    • Use of Menu Item, Select, Radio, Datatable
    • Embedding FlexCards inside other FlexCards when exposing to the community
    • Purpose of Block elements, Text and field elements
    • Navigate action to a target URL
    • Firing PubSub events and Custom events and related DataRaptor actions
    • OmniStudio Action
    • Best practices on versioning and cloning a FlexCard

  • OmniScripts
    • Steps to display data from multiple data sources
    • Managing Signed documents
    • Document to download.
    • Performing validations when completing a form and Save for later.
    • OmniScripts elements like Actions, Groups, Inputs, Functions etc.

  • OmniStudio Integration Procedures
    • Handing multiple data sources
    • Integration Procedure Actions like Batch Action, different DataRaptor Actions, Response Action etc
    • Data Input - DataRaptor Extract Action or DataRaptor Turbo Action, HTTP and Remote Action
    • Data Output - Response Action, Email Action, DocuSign Envelop Action


  • OmniStudio DataRaptor
    • Use cases on each one of these DataRaptor Turbo Extract, Load, Extract and Transform.
    • DataRaptor Functions like Aggregate, DateTime
    • Creating pre-filled PDF documents through DataRaptor Transform
    • Turbo extract vs. Extract for optimization purpose

  • OmniStudio Calculation Procedures
    • Calculation Matrixes - Standard, Group and Row-versioned, when to use and what
    • Calculation Procedures - Use case for displaying summation
    • What are the use cases it supports
  • Read all the best practices
    • Use cases on using Integration Procedure over DataRaptor
    • Group multiple steps into single steps
    • Use of Flyouts when multiple elements clutter the screen
    • Use case of 360 view of Customer
    • Combining actions through Integration Procedures

Hope it helps to prepare and pass this exam.

Further Reading for other certifications



Sunday, December 19, 2021

Trailblazer Community Event: Journey2Salesforce - Inspiring Success Stories

 

Motivation behind this


We have successfully organized exciting session on Journey2Salesforce program and sharing the success stories of trailblazers. 

Name: Journey2Salesforce - Inspiring Success Stories

On: Sunday, December 19, 2021

Attendees: 66

Check ins: 32



Agenda


Following topics we have covered:

  • Introducing Salesforce through Journey2Salesforce Program
  • How does it help aspirants at their career and achieving prospecting jobs 
  • Motivate yourself hearing success stories
  • Forum for Q & A on Salesforce career guidance

By the end of this session, aspirants will get a guidance on Salesforce career path.

Journey Path







Discussion Points


We started on sharing the all information about Journey2Salesforce program. Aspirants can register here

These are the questions rather experience we shared during our session.

  1. Journey Path and details for each trailmixes
  2. Importance of Local Hub
  3. Sharing experiences on Employer Connect
  4. How did you come to know about Salesforce?
  5. Why Salesforce? 
  6. How did you come to know about Journey2Salesforce program? 
  7. How did this program motivate you to fulfill your journey?
  8. What motivates you to learn more on Salesforce?
  9. Did you ever attend any Trailblazer Community events or meet-ups?
  10. What's your plan for certifications in the coming months?
  11. What are the challenges you have undergone during this journey?
  12. Did you ever find a mentor to guide during this journey?
  13. How is your experience on job searching?
  14. How is your interview experience?
  15. Who has got offer this year 2021 and how’s your experience?
  16. What's the advice you will give for future aspirants?

Glimpse




Thank you for joining with us!

Monday, December 13, 2021

Tips for passing Salesforce OmniStudio Developer Certification

 

Motivation behind this


Over the weekend 11th December, 2021 I have passed Salesforce OmniStudio Developer certification. I can see there are many trailblazers are appearing this exam which drives me to give a try.

Also, as it is complaint with Lightning Web Components which is on latest framework which motivates me to explore on this. Sharing my preparation and study tips for trailblazers to prepare and pass the exam.

 

Exam Outline



Content: 60 multiple-choice / multiple-select questions (plus 5 unscored questions)
Time allotted to complete the exam: 105 minutes
Passing score: 67%
Registration fee: USD 200 plus applicable taxes as required per local law
Delivery options: Proctored exam delivered in an online proctored environment
References: No hard-copy or online materials may be referenced during the exam

Topics


Topics

Weighting

FlexCards

15%

OmniScripts

20%

Integration Procedures

17%

Data Raptors

20%

Calculation Procedures & Matrices

8%               

Integrated Troubleshooting and Deployment

20%               

Preparation



There are following blogs and resources to follow:
All hands on exercises from Trailheads

Few Important points to cover for exam


There are following slides from Salesforce document

  • OmniStudio Architecture (at a glance)
    • Digital Experience - FlexCards, OmniScripts
    • Service Management - Integration Procedures, DataRaptors
    • Developer Experience - IDX Build Tool, IDX Workbench

  • OmniStudio FlexCards
    • Displaying data from multiple data sources
    • Dynamic Actions - Launch Pages, Services and more with Dynamic URLs
    • Display more information on demand with Flyouts
    • Multiple states, that display based on conditions
    • Embedding FlexCards inside other FlexCards and how to pass data between them
    • Purpose of Block elements, Text and field elements
    • Navigate action to a target URL
    • Firing PubSub events and Custom events
    • OmniStudio Action
    • Best practices on versioning and cloning a FlexCard

  • OmniScripts
    • Steps to display data from multiple data sources
    • Managing Signed documents
    • Performing validations when completing a form
    • How JSON structure is displayed on Action Debugger
    • How JSON is displayed on Data JSON
    • OmniScripts elements like Actions, Groups, Inputs, Functions etc.
    • How the data flows into and out of OmniScripts - HTTP Action, Remote Action, DataRaptor Extract Action, Lookup

  • OmniStudio Integration Procedures
    • Handing multiple data sources
    • Integration Procedure Actions like Batch Action, different DataRaptor Actions, Response Action etc
    • Data Input - DataRaptor Extract Action or DataRaptor Turbo Action, HTTP and Remote Action
    • Data Output - Response Action, Email Action, DocuSign Envelop Action



  • OmniStudio DataRaptor
    • Use cases on each one of these DataRaptor Turbo Extact, Load, Extract and Transform.
    • DataRaptor Functions like Aggregate, DateTime
    • Turbo extract vs. Extract

  • OmniStudio Calculation Procedures
    • Calculation Matrixes - Standard, Group and Row-versioned, when to use and what
    • Calculation Procedures - Use case for displaying summation

That's all I can remember and Happy Learning!

Further Reading for other certifications


Tuesday, November 23, 2021

Tips for passing Salesforce Marketing Cloud Administrator Certification

 

Motivation behind this


Yesterday 22nd Nov,2021 I have passed Salesforce Marketing Cloud Admin certification. Sharing my learnings to help trailblazers to prepare for this certification.


Exam Outline



Content: 60 multiple-choice / multiple-select questions (plus 5 unscored questions)
Time allotted to complete the exam: 105 minutes
Passing score: 67%
Registration fee: USD 200 plus applicable taxes as required per local law
Delivery options: Proctored exam delivered in an online proctored environment
References: No hard-copy or online materials may be referenced during the exam

Topics


Topics

Weighting

Digital marketing proficiency

13%

Subscriber data management

18%

Setup

38%

Channel Management

16%

Maintenance

15%


Preparation


I have attended Prepare for your Marketing Cloud Administrator Certification Exam (CRT250)  which has given great coverage on the subject.


There are following blogs and resources to follow:


Few Important points to cover for exam


  • Consent Management
  • Data protection
  • Use of Marketing Cloud Connect
  • IP Allowlisting
  • Burst Email Sending
  • Parameter Management
  • Setup Assistant and what are the things we can do
  • Use of Analytics Builder
  • Einstein Engagement Scoring
  • MobileConnect
  • MobilePush
  • Keyword Management
  • Session Settings and timeout
  • Password policies
  • FTP Account Configuration
  • Tokenized Sending
  • Contact Builder
  • Use of Contact Id, Subscriber Key
  • Data Designer and building relationship between objects
  • Use of Primary Key
  • Send Log Data Extension
  • Profile Center and Subscription Center
  • Roles and Permissions, and use of Standard Marketing Cloud Roles
  • Security Best practices
  • Troubleshooting Insufficient access
  • IP Warming
  • Reply Email Management
  • Journey Builder, setting up goal, entry source
  • Super Messages
  • SOL Query Activity
  • Notification options
  • Deployment Manager

Happy Learning!

Further Reading for other certifications